MTR’s Integrated Capabilities

MTR has extensive end-to-end railway expertise in providing a high standard of services from project planning to customer experience management. MTR is a leading international rail company which has a wide range of capabilities in integrating rail infrastructure with community development which creates significant value to our customers and other stakeholders.

Since 1979 MTR has been successfully delivering high-quality railway infrastructure and railway services across Hong Kong and around the world. MTR is the only global rail operator with a unique vertically integrated business model that seamlessly connects high capacity, low-carbon railway services with attractive new communities built above and around stations. This “Rail plus Property” business model optimizes land use and is financially and environmentally sustainable in the long term, this supporting the sustainable urban growth of cities.

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Project Planning and Design

MTR manages the design and construction of all greenfield and brownfield railway lines in Hong Kong along with a multitude of projects each year to upgrade and improve the operating railway network.

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Construction

Project delivery relies on teams of people working together, aligned to common project objectives. The business of building railways involves consultation and engagement with different stakeholders, engineering within a complex physical environment and enhancing the fabric of the civic and social structure.

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Project delivery relies on teams of people working together, aligned to common project objectives. The business of building railways involves consultation and engagement with different stakeholders, engineering within a complex physical environment and enhancing the fabric of the civic and social structure.

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Projects showcasing our full spectrum capabilities outside Hong Kong include:

Sydney Metro North West Line (SMNW), MTR is part of the Northwest Rapid Transit (NRT) Consortium which was awarded the Operations, Trains and Systems Public-Private Partnership (PPP) contract for the project.

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Sydney Metro City and Southwest (SMCSW), MTR is the lead equity investor and sole delivery contractor for the A$3.7B Trains Systems Operations and Maintenance (TSOM) PPP project. MTR is responsible for the design, construction and integration of all railway systems; the procurement, testing and commissioning of new automated trains; and for leading the railway operations and maintenance of both the City and Southwest and the Metro North West Line as a combined single line from 2024.

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Operations

MTR Corporation’s safe, reliable, efficient and customer-centric railway network forms the backbone of the extensive public transport network that serves our home base, Hong Kong, a city ranked by international surveys as a world leader in urban mobility.

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Integrated Rail and Community Development

Through our successful integrated Rail plus Property development model, MTR Corporation not only builds new railway lines but also plans and creates fully integrated commercial and residential communities along the railway alignment. This enhances land values and stimulates patronage. Profits generated from property sales can be used to finance new railway projects. Fares can thus be kept at reasonable levels without the need for government subsidies. MTR Corporation has completed developments at 40 MTR stations, providing some 100,000 housing units and more than 2 million square metres of commercial space over the years. MTR Corporation owns and manages 14 retail complexes throughout Hong Kong. MTR also provides property management service to over 104,000, residential units, 14 malls and five office buildings (over 772,000 square metres of office and commercial space). Our property management teams provide high quality living and working environments and excellent services to residents, tenants and owners alike.


Station Commercials and Other Services

Not only do we provide seamless, fast and reliable transport services to the communities we serve, we also provide a range of additional services in Hong Kong.

In stations, we offer retail services in stations, providing convenient places for passengers to enjoy a wide variety of goods and services; our Advertising businesses create opportunities for advertisers to reach a large number of targeted consumers; we offer our communications backbone network to telecom operators to allow uninterrupted telecom services to their customers.